Evaluation of Health Delivery Change and Impact on Workforce  

To empower teams which deliver service and workforce change in NHS and social care, through timely and accurate evaluation of new and ongoing projects.

Durham University       PhD – Biological Sciences                                 1986 – 90

Oxford University      BA (Hons) Agricultural & Forestry Sciences       1979 – 83

                                                    MA                                                                    1986

Workforce Reprofiling - to determine the workforce across a provider organisation which delivers optimum quality outcomes for optimum activity cost – currently part of Productivity/ Efficiency streams in Foundation Trusts locally

Integrated Service Improvement Programmes for Sheffield and Barnsley LHCs.  My focus is on Benefits Planning, Project mandates and SRO assignment, benefits realisation and engagement of all stakeholders locally

Long-Term conditions – Value for money of Locally Enhanced Service provided by GPs (resulted in GPs accepting lower price for the same service), effectiveness of Community Matrons

Impact of Independent Service Providers on service delivery and other NHS Service Providers

Resource and economic analysis for redesign emergency and unscheduled care for NHS across five Strategic Health Authorities in London (project live gaining engagement from private sector)

Research the potential to provide temporary staffing to NHS and other healthcare in UK from DH-approved countries overseas

Resource and economic analysis for Bradley Ambulance Review; the impact of introducing new emergency and unscheduled responders and use of resource for Chronic Disease Management

Case for investment in Emergency Care Practitioners – investment and return, contract structures and transfer of funds

Cost/Benefits Analysis for other National Practitioner Programme practitioners (Anaesthetist Practitioner, Surgical Care Practitioner and Critical Care Practitioner due to start)

Measures, evaluation and case for investment for School Health Workforce New Ways of Working

Contributions to publications:

ECP Report: Right Skill, Right Time, Right Place Oct 2004

The Ambulance Review: taking healthcare to the patient July 2005

Three Wins: Service Redesign using flow modelling Jan 2006

Regular columnist in Ambulance UK May 2006 onwards

Formerly columnist in Ultimate Sales Professional Jan-May 2004

South Yorkshire Academy for Health and Care Improvement       April 2005 to present

Service Improvement Consultant

·         link for organisational, process and workforce change across NHS and Social Services change in South Yorkshire

·         primary support for SHA ISIP and ISIP programmes in LHCs

·         evaluation & measurement for new projects in service improvement

·         health needs analysis and workforce reprofiling

·         running Developing Improvement Skills workshops in ‘Evidence-Based Business Case’, ‘Clinical Engagement’, ‘Facilitation Skills’ and ‘Influential Communication using NLP’

NHS Modernisation Agency                                                          April 2004 – March 2005

Workforce Designer (Impacts, Measures & Evaluation)

·         Emergency Care implications for system redesign following evaluation of ECP project – see & treat and single vs double responder has implications on time to treatment, A&E 4 Hr targets and Out of Hours service

·         Evaluation of projects in Mental Health and Intermediate care for new models of care and service delivery

·         Designing tools and templates for practical local evaluation and decision-making by pilot sites involved in change.  Motivation coaching and training in their use and in sharing results with other teams/learning from other teams

Manpower Software Ltd                                                                 2002 – April 2004

Business Development Manager, NHS (Enterprise Market)

·         Strategic workforce planning for ongoing Trust management and new-build analysis.  Implementation of workforce design solution has so far led to reduction in agency costs and is expected to deliver many more benefits (Plymouth Hospitals NHS Trust).

·         Role redefinition – Emergency Care Practitioner role impact both on service delivery and on workforce in the Trusts providing staff to take on this role (Durham & Darlington PCTs, subsequently continued nationally at NHS MA)

·         New Hospital Build workforce implications – the likely impact on staff of a £70m/yr PFI and the effect his has on staff costs (pending – Univ Hosp Birmingham)

Cap Gemini Ernst & Young                                                            2000 - 2002

Business Development Manager – Management Consulting and Outsourcing                     

·         Demand Forecasting for electricity suppliers (commercial customer)

·         Forecasting Red Alert A&E bed situations at NHS Hospital Trusts (DH)

·         Redesigning document management for public involvement and information (Local Authority – pending)

Compel plc - IT Senior Account Manager                                     1994 - 2000

Microcomputing Ltd - IT Senior Account Manager                        1990 - 1994

Senanga Enterprises (Zambia) - Estate & Farm manager              1986

Hugo Minney

Hugo has worked in a number of industries including Agriculture, Academia (PhD in protein chemistry), Information Technology, Sales and Business Consulting. Prior to joining the NHS, he spent time at Cap Gemini Ernst & Young and a company who specialised in Workforce Planning and Team Optimisation software, where he was principle salesperson for Healthcare in the UK. He joined NHS to work with Modernisation Agency’s Changing Workforce Programme.

Currently Hugo is at the South Yorkshire Academy for Health and Care Improvement (part of NHS Yorkshire and the Humber) where he trains in evidence-based business cases and helps organisations with the changes involved in CPLNHS and the ISIP process. 

Hugo gives advice nationally on modelling patient pathways, and system dynamics, the development of new roles and their impact upon service delivery, activity and costs, both within and across organisations; and on evaluating the benefits and business case for introducing new ways of working. Delivery includes emergency and unscheduled care redesign modelling and the national adoption of Emergency Care Practitioners, Diabetes care pathways, the development and impact of Physician Practitioner roles, STR workers in Community mental health, and system costed solutions to workforce shortages such as school nursing, and radiology.

Contact Details

Address:

not published on web: follow number (UK only)  07050 603324, or international (44) 7766 710041

Relocation:

I would be prepared to take accommodation near to my work in order to be “on-site” during the week, depending on the package offered.

Nationality:

British Citizen, full British Driving License and British Passport

This site was last updated 08/22/06